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The standard method of training - reading books, sitting in classes - has produced very limited results.
We learn and grow through experience. We learn by practicing, by experimenting and making mistakes yet the workplace offers little opportunity for risk-free practice. What’s the alternative? ….a practice field….a "Flight Simulator" for learning. Teach, let people practice, make mistakes, "crash" and learn in a risk free environment. The key to effective learning is to provide accelerated experience, not just powerpoint slides.
Organizations spend trillions of dollars, time and resources on educating and training employees. For years, we have accepted the premise that simply attending classes will improve knowledge and skills, believing that somehow this will implicitly improve performance and business results. That premise is false. The training industry has shied away from producing solid evidence that teaching produces business results, especially sustainable business results. Most often it is implied that if content makes sense and tools are good, it SHOULD produce results. The problem is, it doesn’t... |
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From 1940 to 1990, the number of aviation accidents due to pilot error remained steady, at about 65%. Since 1990, the number of such incidents has dropped dramatically to less than 30%. Since 2001, there has been only one crash in the United States attributed to pilot error. The dramatic reduction in aviation accidents was the result of a realistic flight simulator introduced in the mid 1980s. Prior to the introduction of the flight simulator, pilots had the body of knowledge but no opportunity to safely practice applying that knowledge. The flight simulator changed that.
New Method For Learning
Imagine a similar improvement made possible in manufacturing, product development, hospitals or other business environments. Pendaran has developed a Virtual Workplace, a flight simulator for business, operations and service industries.
Virtual Workplace 1
Our Virtual Workplaceis a new method to build operational and organizational competence. Our goal is to teach important tools and principles in a way that participants really learn and remember... |
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The following comments were made several months after training and reflect participants' experience implementing what was learned.
"We’re generating positive cash flow...Our best record year. Cost went down, productivity went up; Safety was there." -Area Manager
The Business Flight Simulator concept has been implemented at Intel Corp. for several thousand employees and at Ford Motor Company for more than 6000 employees. Pendaran launched its LEAN Work Simulator at seven steel mini-mill sites within the E. C. Levy Company in 2008.
"Something I'll hold on to for the rest of my life. Really helped not just with the workplace, but with the home life... Where to cut waste in my life." -Mechanic
"Our communication with the customer has improved dramatically. Our customer will listen to us now."
-Operations Manager
"I love the Pendaran team! You guys have been great throughout this entire process."
- Performance Improvement Coordinator
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